John Banda
Operations Manager
j.banda@example.com+260 97 000 0000Plot 45, Cairo Road, Lusaka, Zambialinkedin.com/in/example Operations manager with eight years' experience running supply chain and distribution for FMCG and mining suppliers across Zambia. Cut delivery lead times by 34% at a national distributor and manage teams of up to 22 across three provinces.
Technical Skills
Supply Chain PlanningInventory ManagementSAP / ERP SystemsAdvanced ExcelBudget Forecasting
Core Competencies
Team LeadershipNegotiationStakeholder Reporting
Experience
Operations ManagerMar 2021 – Present
Zambezi Distributors Ltd, Lusaka
- Lead a 22-person operations team across Lusaka, Ndola and Kitwe depots
- Redesigned the distribution routing model, cutting average delivery lead time by 34%
- Negotiated supplier contracts worth K14m annually, saving 11% on freight
- Introduced weekly stock-accuracy reporting, lifting accuracy from 82% to 97%
Logistics SupervisorJan 2018 – Feb 2021
Copperbelt Supply Co., Kitwe
- Managed inbound and outbound freight for three mining-sector clients
- Built the depot's first digital inventory system, replacing paper stock cards
- Trained 14 warehouse staff on safety and handling procedures
Warehouse CoordinatorJun 2016 – Dec 2017
Lusaka Trading Group, Lusaka
- Coordinated daily receipt and dispatch of up to 400 pallets
- Reconciled stock counts and investigated variances
Education
BSc Logistics & Supply Chain Management2012 – 2016
University of Zambia, Lusaka
Graduated with Merit. Final project on rural distribution networks.
Diploma in Business Administration2010 – 2012
Evelyn Hone College, Lusaka
Certifications
Certified Supply Chain Professional (CSCP) — ASCM (2022)
Occupational Health & Safety Level 2 — ZABS (2019)
Languages
English (Fluent) · Bemba (Native) · Nyanja (Advanced)
References
Mr. Peter Chanda
Managing Director at Zambezi Distributors Ltd
+260 97 000 0000
referee@example.com
Hobbies
Netball, community mentoring, hiking